Privacy Policy

Effective Date: March 14, 2026

1. Introduction

We value your privacy. This Privacy Policy explains how Raid Train Express ("we", "us") collects, uses, and protects your personal information when you use our Platform.

2. Information We Collect

Account Information: Email address, name, profile data (bio, categories, avatar), Whatnot username.

Usage Data: Train participation, ratings, analytics events, feature usage.

Payment Data: Processed by Stripe. We do not store credit card numbers.

Technical Data: IP address, browser type, device info, cookies for session management.

3. How We Use Your Information

We use your information to: (a) provide and improve the Platform; (b) process subscriptions; (c) send notifications and communications; (d) enforce our Terms; (e) aggregate anonymous analytics.

4. Data Sharing

We do not sell your personal data. We share information with: (a) Stripe for payment processing; (b) Supabase for data storage; (c) Google for AI features (anonymized); (d) as required by law.

5. Data Retention

We retain your data while your account is active. Upon deletion, personal data is removed within 30 days. Anonymized analytics may be retained indefinitely.

6. Your Rights (GDPR/CCPA)

You have the right to: (a) access your data; (b) correct inaccurate data; (c) request deletion; (d) data portability (export); (e) opt out of marketing; (f) withdraw consent. Contact us to exercise these rights.

7. Cookies

We use essential cookies for authentication and session management. Optional analytics cookies require your consent.

8. Security

We use industry-standard encryption (TLS), row-level security, and access controls. No system is 100% secure; we cannot guarantee absolute security.

9. Children's Privacy

The Platform is not intended for users under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy with notice via email or in-app notification. Changes take effect upon posting.

11. Contact

Privacy questions? Contact us at privacy@raidtrainexpress.com.