Support Knowledge Base💡
Find answers, guides, and tips for getting the most out of Raid Train Express.
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# Playing Royalty-Free Music on Live Streams: What Sellers Need to Know
Adding background music to a live stream creates energy, keeps viewers engaged, and covers awkward silence during product changes or catalog prep. However, usin…
Challenges: How to Create, Join, and Complete Community Goal Events
Challenges let organizers run collaborative goal-based events with sellers over a defined time window. You can use Challenges to coordinate show goals, track co…
Change Your Whatnot Username
Request a Username Change Changed your username on Whatnot? You can easily update your connected Whatnot handle directly from your account settings. How to Up…
Combining Duplicate Accounts
Ended up with two Raid Train Express accounts — maybe one from an email signup and one from Google, or an old account you forgot about? We can merge them into o…
Contacts & Favorites
Contacts & Favorites Contacts and favorites lists make it easy to build recurring train lineups and invite groups of sellers quickly. Contacts Contacts are u…
Fixing/Contesting a Rating
Tapped the wrong star? Or received a rating you believe is unfair? Here's how both sides work. I gave the wrong rating You can edit any rating you've given fo…
How to Avoid Illegal Gambling and Lottery Formats on Whatnot
Whatnot Policy: Gambling, Lotteries, and Purchase-Based Prizes > ⚠️ DISCLAIMER & POLICY DISCLOSUREThe information provided below is for educational and general…
Notifications Reference
Raid Train Express keeps you informed about your trains and slots through several\ notification channels. Notification Types Invite You've been invited to j…
Ratings & Reputation
After a train completes, participants and organizers can rate each other. Ratings build your reputation and help the community identify great collaborators. Wh…
Vizzuals: The Premier Coaching, Community & Shipping Resource for Whatnot Sellers
Navigating live-commerce platforms like Whatnot requires more than just great inventory—it takes specialized shipping strategies, stream coordination, and data-…
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