Analytics Dashboard

Requires: Pro or Ultimate plan

The Analytics Dashboard gives you a comprehensive view of your Raid Train performance across every train you’ve organized or co-organized. Access it from Toolbox → Open Analytics or directly at /dashboard/analytics.

Overview Tab

The Overview is the landing view when you open Analytics. It shows five headline KPI cards at the top:

Total Trains — Total number of trains you’ve organized plus any you co-organized. Shows a breakdown of owned vs. co-organized if you have co-org trains.
Unique Participants — The number of distinct sellers who have filled a slot across all your trains.
Completion Rate — The average percentage of slots that were marked “completed” across all trains (versus no-shows or cancellations).
Avg Rating — Your average overall rating out of 5, plus the total number of ratings received.
Repeat Rate — What percentage of your participants have come back for more than one train.

Below the KPI cards:

Status Breakdown — A visual breakdown of your trains by status (draft, scheduled, in_progress, completed, cancelled).
Monthly Activity — A bar chart showing how many trains you ran and how many participants joined each month, for the last 6 months.
Recent Trains — A quick list of your most recent trains with slot counts and fill rates.

Trends Tab

The Trends tab charts how your key metrics have changed over time, month by month:

Fill Rate — What percentage of slots were filled each month.
Completion — What percentage of slots were completed (participants showed up) each month.
No-Show Rate — The percentage of filled slots that resulted in a no-show each month.
Rating — Your average rating each month.

Use Trends to spot patterns — like whether your fill rates improve after changing your join policy, or whether no-shows spike during certain periods.

Participants Tab

The Participants tab focuses on the people who join your trains:

Total Unique Participants — How many distinct sellers have ever joined one of your trains.
Repeat Rate — Percentage of participants who have joined more than one of your trains.
Top Participants — A ranked list of your most engaged participants showing: how many trains they’ve joined, their reliability percentage (completed slots ÷ total slots), and their no-show count.

This tab is useful for identifying your most reliable regulars and recognizing participants who deserve priority slots.

Ratings Tab

The Ratings tab breaks down the ratings your trains have received:

Distribution of ratings across all trains (how many 5-star, 4-star, etc.)
Individual train rating data so you can see which events performed best.

Ratings are submitted by participants after a train completes. See the Ratings & Reviews article for how the ratings system works.

Field Notes Tab

Field Notes are private organizer notes you can attach to any of your trains. They’re only visible to you (the organizer) and your co-organizers.

To add a field note to a train:

Open the train’s management page.
Scroll to the Field Notes section (visible to organizers and co-organizers only).
Type your note and save.

In the Analytics Field Notes tab:

All your field notes from all trains are collected in one place, grouped by train.
Use the search bar to filter notes by keyword.
The count at the bottom shows how many notes match your search across how many trains.

Field notes are great for capturing things like: “Lots of no-shows this week — check invite list”, “New time slot worked well”, or any context you want to remember when reviewing analytics later.

Exporting Data

Requires: Pro or Ultimate plan (export_reports feature)

If you have export access, an Export button appears in the top-right of the Analytics page. You can export your data as CSV files:

Summary — High-level overview stats.
Trains — One row per train with status, slots, fill rate, and ratings.
Participants — One row per participant with train count, reliability, and no-show stats.
Trends — Monthly time-series data for all trend metrics.

Downloaded files are named “analytics-[type].csv” and save to your default downloads folder.

Per-Train Analytics

Each individual train also has its own analytics view, accessible from the train management page. This shows:

Total slots, filled slots, completed slots, and no-show slots
Completion rate percentage
Average rating and rating count for that specific train

Organizers and participants can both view the per-train analytics page. From there, organizers can also export Slots and Ratings CSV files for that specific train.